FAQ

It's pronounced "Batch." In New Zealand, a bach is a slang term for a small, modest vacation or holiday home, typically near the beach. It represents the laid-back Kiwi lifestyle of simplicity, good food, and genuine hospitality that inspires everything we do.

New Zealand's standards for grass-fed and pasture-raised livestock are significantly stricter than those in the United States. By sourcing our beef and lamb from NZ, we're able to serve a more consistent, healthier, and tastier product every single day of the year. The animals are raised on open pastures with no hormones and no antibiotics.

A gastropub is a gathering place where people come together to enjoy drinks, socialize, and eat quality food made with better ingredients and careful preparation. Think of it as the intersection of a great pub atmosphere and restaurant-quality cuisine.

Absolutely. We offer a house-made black bean patty and the Beyond Burger vegan patty. Our fresh-cut fries are also vegan and vegetarian friendly. We're always happy to help you customize your order to fit your dietary preferences.

Our Original Sauce is a house-made "special sauce" with a flavor profile similar to Thousand Island dressing, but with our own unique twist. It's been a Bach staple since day one and pairs perfectly with The Original burger.

Yes! The majority of our menu is gluten-free, including our fresh-cut fries. We proudly offer gluten-free buns, lettuce wraps, or no bun at all. Just let your server know your preference and we'll take care of you.

Yes. Because we make everything from scratch, we know exactly what goes into every dish we serve. We take pride in being a go-to spot for guests who don't get to eat out often due to dietary restrictions. Just ask your server and they can walk you through any ingredient questions.

Yes! Burger Bach is family-friendly and we have a dedicated kids menu. Bring the whole family and let the little ones enjoy quality grass-fed burgers too.

The Carytown location accepts reservations. All locations offer call-ahead seating, call us 30–45 minutes before you plan to arrive, and we'll add you to the waitlist. Parties of six or more should call an hour in advance and ask for the manager on duty.

Yes! You can order online through our Toast ordering system for both pickup and delivery. Just visit our online ordering page and place your order.

Yes. Our beef comes from Silver Fern Farms in New Zealand and is both Certified Angus and Halal certified, in addition to being 100% grass-fed and pasture-raised with no hormones or antibiotics.

Our Carytown location is open Monday through Thursday 11:30 AM to 9:00 PM, Friday and Saturday 11:30 AM to 10:00 PM, and Sunday 11:00 AM to 9:00 PM.